Regulated Czech EMI and merchant service provider

KoalaPays is the trading name of Safe Payments Solutions s.r.o., an e-Money Institution (EMI) regulated by the Czech National Bank (“CNB”). KoalaPays specializes in high-risk merchants.

KoalaPays is an all-in-one banking solution designed to make money management simple and secure. Our platform allows you to open multi-currency accounts, make international transfers, and much more.

We have the expertise and technology to offer a fully flexible solution for businesses of all sizes and industries. With KoalaPays merchants are guaranteed efficiency, lower fees, tailored features, and a personal approach to customer service.

When boarding, merchants are charged €1,000 to €1,500 to establish their bank accounts. Incoming payments through SEPA are charged 1% plus €10, SWIFT 1,5% plus €10. Outgoing payments are cheaper.

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1 review

  1. High possibility of koalapay being a scam

    My company is or can say was collaborating with koalapay. Now all employees of koala are unresponsive and noone answers their emails or skype groups. All employees use their first name( which may be fake) and all of their signatures where mentioning their first name only. A few emails include tatiana@koalapays.com, clara@koalapays.com, lydia@koalapays.com.
    Bare in mind that they never showed us their face neither in person nor in any of our skype calls. Also there are no pictures of the employees in any of the expos they took part and also there is no linkedin profile linked with koalapay.They closed our account where we had a huge amount of funds and my company believes that their structure was built in such a way to scam money from businesses and individuals. We also heard from other companies that they used to be UpayCard and rebranded as koalapays due to complications as they did the same thing to their previous clients. Many companies reported koalapays to Czechs national bank.

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Czech Republic

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Safe Payments Solutions s.r.o.

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